Wheelies Direct Solutions Limited – Bicycle retailer, diverse selection, quality bike accessories.

Formulated business cases and system design documents including workflows, business requirements, and functional requirements. Restructured the hire agreement scheme by creating and executing a new solution with new features to get new corporate clients. Working in an Agile environment. Directed the data-driven product redesign and revamp of the existing hire agreement scheme to achieve an increase in new customer orders per annum by 25%.