Descasio Limited - Offers digital transformation, cloud management, analytics and technology consulting services.

Hired and led a product team of 2 product managers, 1 product designer, 1 delivery manager and 4 engineers to deliver a B2B digital transformation tool which increased customer conversion rates by 7.5%.

Role
Head of Product
Date
February 2020 – February 2021
  • Coached 8 product team members to identify new levers for growth and streamline operational processes.
  • Increased organisational revenue by 5% and maintained a positive Net Promoters Score (NPS) via Product Discovery efforts that uncovered upsell opportunities to B2B through bundling of existing solutions.